After very little use and still being within the warranty space the camera failed to work. I was instructed by thier "service" dept. ship it to a "testing lab" to have it checked. I was rudley informed by them that I had damaged the camera which voided the warranty and would not fix or replace. There wasn't a scratch on it went it was sent !!! I challenged the charge that I had dropped it and they ought to know because "they have hundreds of these camers sent to them" !!! They actually wanted to know if I wanted to have the broken camera sent back for a shipping cost of $ 38.00 or they will discard it. Just like a bad restaurant, I'll just never return to sanyo. Get more detail about Sanyo Xacti VPC-E2 Digital Camcorder and 8 MP Digital Camera (Blue).
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